Booking Terms and Conditions

Confirmation:

When booking on-line or by telephone we require a 10% deposit upon booking. The price includes accommodation on a bed and breakfast basis.

Cancellation and Insurance:

If you wish to cancel your reservation with us, please let us know via email: enquiries@redlionalnmouth.com.

For changes to your reservation, we will always do our upmost best to accommodate you, subject to availability.

We ask that you cancel 4 weeks prior to your arrival; regrettably we would not be able to refund your deposit unless we receive another booking in place for the dates you cancel.

We would highly recommend taking out travel insurance in case you need to cancel for any circumstances beyond your control.

If you have booked via a third-party website such as booking.com you are subject to their cancellation policy and will need to contact them directly.

Arrival & Departure:

Your accommodation will be available to you from 3pm on the day of arrival. Please email us at enquiries@redlionalnmouth.com if you wish to check in earlier and we will do our upmost best to accommodate you.

All rooms must be vacated by 10am promptly on day of departure.

Breakfast:

Breakfast is served in our restaurant between 8:30am – 9:15am. Unfortunately, we cannot offer an earlier breakfast due to being a very small team.

Damage and Breakages:

Please let us know if anything in your room is not working or is damaged. Although we accept normal wear and tear you are liable for any breakages or damage which you cause to the accommodation or its contents. Please report these as soon as they occur.

Smoking Policy:

Smoking is NOT permitted anywhere on the premises. Smoking within the rooms will incur a cleaning charge of £150.00.

Liability:

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

Parking:

There is no parking at The Red Lion Inn.

All parking is free and on street throughout the village. Alnmouth is a very busy village and parking can be a challenge; please feel free to stop in front of the gates to unload your bags before finding a car parking space. You may have to loop round the village a couple of times – we apologise in advance for the inconvenience.

Pets:

Regretfully, our furry friends are not allowed within the rooms, only guide dogs are permitted. Please note, that all our bedrooms are situated on the first and second floors.