Terms & Conditions
When booking on-line or by telephone we request full payment upon booking. The price includes accommodation on a bed and breakfast basis. St Elmo Apartment is Self Catering, if you require Breakfast, this can be arranged at the Red Lion Inn.
Cancellation and Insurance:
Once you have booked your stay, our agreement is a legal contract and payment you may have paid is non-refundable. We recommend that you take out travel insurance to cover you against any cancellation or loss.
We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would do our utmost to find you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund.
Your accommodation will be available to you from 3.00pm on the day of arrival, unless otherwise arranged. Please let us know if you will be arriving after 10.00pm.
Please be ready to leave your accommodation by 10.00am on the day of departure. If required you can arrange to leave your luggage within the premises. Please ensure all bills for Food & Drink are paid before departure
Damage and Breakages:
Please let us know if anything in your room is not working or is damaged. Although we accept normal wear and tear you are liable for any breakages or damage which you cause to the accommodation or its contents. Please report these as soon as they occur.
Smoking is NOT permitted anywhere on the premises. Smoking within the rooms will incur a Cleaning Charge of £150.00
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.
Data Protection Policy:
Data gathered during the booking process may be held on a computer. We will keep your information securely and share details only in order to comply with the law.
Alnmouth is a very busy town and parking can be a challenge, however we are able to provide free parking for our guests at the rear of the Inn, beware when entering it is extremely tight in the Archway, please enter slowly and straight on to the entrance. Parking to the rear and entering the arch is at the owners risk
Sorry but pets are not allowed within the rooms, only guide dogs are permitted. But be aware that all rooms are situated on the first and second floors.
Number Of Floors:2
The Rooms are accommodated over 2 Floors. However there is Wheelchair access to the Bar and Restaurant All room are accessed by Stairs, there are no lifts within the Coaching Inn.